How to make a claim
Unfortunately accidents can happen, but we are here to help!
Regardless of blame it is important that you telephone our 24 hour Claims Helpline as soon as possible (this must be within 24 hours of the incident occurring).
Our experienced and highly trained staff at Markerstudy Limited will administer your claim and provide the help and support you need. To ensure that your claim is settled quickly and efficiently, please follow our simple instructions below.
Call our Claims Helpline on 0844 873 8183, we’re open 24 hours a day, 365 days a year.
Select option 1 for windscreen only claims.
Select option 2 for motorcycle claims.
Select option 3 to report any other type of claim.
The line for existing claims is open 9-5pm, Monday to Friday.
Please make sure that you have the following to hand before calling:
Your policy number
Full details of any other parties involved in the accident
If you need to send anything to our Claims team, please write to:
Markerstudy Claims Department
PO Box 726
For advice on what other steps to take in the event of an accident please click here for our ‘Accident Checklist’. We recommend that you print this document and keep it safe in your car in just case.